Distinguished Toastmaster

Excellence in Marketing Award from Toastmasters International

Club President of the Year District 2

Excellence in Education & Training

Bent Ericksen & Associates

Toastmasters International District 2

Speaking Consulting Network

Practice Development Specialist, Jackie Bailey coaches dental and medical practices to: 
•	Develop a strategic plan for improving patient outcomes
•	Increase practice revenue
•	Create a team-centered environment.

Dental and medical practices consistently exceed their revenue goals by 25%- 30% when they apply Jackie’s principles of leadership, service and communication.  Jackie’s marketing programs are second to none, and have added 25-30 new patients a month.  

If you want YOUR practice to achieve:
•	Greater customer service skills
•	Motivated and invested staff members
•	Accelerated practice growth
•	Higher treatment acceptance rates
•	Increased revenue

Contact Jackie Bailey at Emerald City Consulting TODAY! 



Directional Communication Handout.pdf

Keep Tight in Your Ruby Slippers.ppt

Life is Like a Bowl of Goldfish.ppt

Microsoft Word - Putting more MEAT.pdf

Wisdom from the Wizard-Dental Economics 12-07.pdf

Leadership/Communication

Team Collaboration

Conflict Resolution

Website

Navigating Your Fishbowl Blog

YouTube dentalmedhero

Life is Like a Bowl of...Goldfish

Navigating Your Fishbowl Without Becoming Cat Bait

Keep Tight in Your Ruby Slippers

Defining leadership characteristics of teams, and teaching the team to navigate the waters of their work environment--their fishbowl, without becoming cat bait.

Practice Development Specialist

I learned at girls camp as a youth that it's important to take in as much or more than you're putting out.

Camp peeing in a bottle.wmv

Do you maintain two types of files for each current and former employee--a "regular" file and a "confidential" file?

HR tHRursday Employee Files.wmv

Do you pay overtime to everyone on your staff when they work over 40 hours a week regardless of whether they are paid hourly or salary?

Human Resources tHRursday OVERTIME PAY

Harassment claims, allegations and lawsuits, are one of the fastest growing areas of Employment Law Compliance violations. What is Harassment?

HR THURSDAY: The nightmare of Harassment

What are you legally bound to provide your healthcare practice team? An up-to-date, written personnel policy manual!

Human Resources tHRursday 1.wmv

Do you maintin accurate and current information that legally must be included in each employee's personnel file?

HR tHRursday Maintaining Employee Files.wmv

Using referenced material from Rory Vaden, Jackie expains how leadership is messy when we commit to action instead of looking for excuses

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