Tim Moore
CEO CrushIQ
- Wilmington NC
Hype is dead! I teach businesses how to specifically create better customer experiences while competing for greater mind & market share.
Media
Social
Biography
With every good wish,
Tim
Industry Expertise
Areas of Expertise
Education
Partner Program
Promotod Products
2011
Forrester Research
Information and Knowledge Management Panel
Digital Media Advisor
2010
* Best practices for successful planning, budgeting, implementing, and executing.
* Business acumen and technology expertise.
* Advice that is both forward looking and pragmatic.
* Honest assessments to help make better decisions.
http://itpanel.forrester.com/index.html
New York Times Company
Digital Media Certified Instructor
New Media Solutions, Digital Business Strategist
2010
Social Media Academy
Consultant Certification
Leadership Educator
2009
This certification is in understanding the ever changing changing socio economic landscape and taking that comprehension and helping business leaders understand the impact of Social Media, to develop and implement a custom solution, train and educate owners/employees how to use these tools to sustain growth. Provide ongoing community management consulting and services for the corporate social media team.
Yahoo!
Training Certification
Yahoo! Behavioral Targeting
2009
As part of our partnership with Yahoo!, I attended this training on how to coach our business consultants on how to use Yahoo! Behavioral Targeting to narrow and leverage media placement to consumers within a determined and particular behavioral segment to deliver a successful metric; factors include budget, age, gender, hhi, and other demographic data.
Phoenix, AZ: Avolve Software Business Logic Training
Certified
Business Software Solutions
2008
www.projectdox.com
TESOL
Certificate Program
Advanced Teaching Techniques - Methodology Program
2001
This is NOT A LECTURE COURSE. It is an intensive, hands-on, interactive program filled with practice sessions. The class specializes in practical methodology and NOT theory, bases solidly on the very latest explosive research on the brain.
http://www.cie.ca/overview.html
New York City: Providing Outstanding Service
Instructor
Customer service in the technical support environment.
1999
Wallkill, NY: “IT Leadership In The 21st Century” Seminar
Instructor
Business Leadership
1999
Washinton, D.C.: Customer Relationship Management Conference
Speaker
Proactive strategies for IT management
1999
REAL LIFE APPLICATION: I also was responsible to apply the strategies I learned here to develop a virtual Help Desk, and the principles behind delivering service excellence to internal and external customers, while reducing our HD staff from 42 to 7. (BTW: This is exactly what we did and it was a smashing success! Thanks to CRM!)
Affiliations
- Forrester Research
- Social Media Academy
- Yahoo!
- The New York Times Company
Style
Availability
- Keynote
- Moderator
- Panelist
- Workshop Leader
- Host/MC
- Corporate Training
