Ernan Roman
President · Ernan Roman Direct Marketing
Marketing thought leader. Innovator in Relationship Marketing and Voice of Customer driven Marketing Best Practices.
Voice of Customer Relationship Research Customer Engagement Social Media & Multichannel Marketing Relationship Marketing Customer Experience Marketing
Jeanne Bliss
President · CustomerBliss
If driving customer loyalty and engagement is your focus, you definitely want this Customer Leadership Executive powerhouse in your corner
Prosperous Company Culture Customer Satisfaction & Retention Organizational Structures and Models for Driving Change Customer Experience Leadership Aptitudes Need for A Chief Customer Officer
Matthew Turack
Group President, CAA Insurance · CAA Club Group
Matthew Turack is an executive insurance leader with over 18 years of experience
Property & Casualty Insurance Management Strategic Planning Travel Insurance
Micah Solomon
Customer service bestselling author & strategist · Http://www.customerserviceguru.com
Customer Service Keynote Speaker
Hospitality Customer Service Customer Services Social Media High-Tech High-Touch Customer Service
Tim Moore
CEO · CrushIQ
Hype is dead! I teach businesses how to specifically create better customer experiences while competing for greater mind & market share.
Social Media Marketing Digital Business The Connected Consumer Google+ for Business
Dave Kerpen
CEO · Likeable Media
Who Loves Ya, Baby? Step up from the crowd in the rough and tumble world of social media marketing with the likeability factor!
Becoming More Likeable With Social Media Social Media Marketing Buzz & Viral Marketing Strategies Word of Mouth Marketing Customer Engagement & Retention
Julie Tiley
Vice President, Custom Solutions · International Data Corporation (IDC)
Leads IDC's Custom Solutions team which helps clients meet their strategic planning, go-to-market and measurement needs
Consulting Business Development Custom research program development Project Management
Tony Ulwick
Founder & CEO · Strategyn
Tony is the pioneer of Jobs-to-be-Done Theory and the inventor of Outcome-Driven Innovation® (ODI).
Outcome-Driven Innovation Marketing Strategy Innovation Management Strategy Innovation Consulting
Bryan Eisenberg
Partner · Eisenberg Holdings, LLc
New York Times Bestselling author on Marketing Optimization and Online Marketing
Web Analytics Online Marketing A/B Testing Multivariate Testing Persuasion
George Bulat
Consulting Director · International Data Corporation (IDC)
George ensures clients receive high quality and timely customized research that meets their strategic ICT research objectives.
Business Development Custom Solutions Sales Enablement Thought Leadership 3D Printing Printers and MFPs
Jason Bremner
Research Vice President, Industry and Business Solutions · International Data Corporation (IDC)
Jason Bremner leads team of experts helping clients succeed in the software and services markets in Canada.
Outsourcing Enterprise Applications Cloud Services Digital Transformation Cognitive Computing
Jennifer Gonder
Associate Professor, Psychology · Farmingdale State College
Dr. Gonder is a licensed, Industrial/Organizational Psychologist. She joined the Farmingdale community in 2007 and is an outside consultant.
Consumer Psychology Industrial/Organizational Psychology Organizational Behavior Research Ethics Scholarship of Teaching and Learning
Bill Pearce
Continuing Professional Faculty | Assistant Dean, Chief Marketing Officer · Haas School of Business, University of California, Berkeley
Industry expert on marketing, strategy, and innovation
Marketing Digital Marketing Corporate Innovation Growth Startups
Brian Dervan
Store Manager, West Roxbury · TD Bank
Brian Dervan is an expert in business banking, employee experience and development, risk management, and operational excellence.
Management Recruiting Operational Excellence Business Growth Employee Experience and Development
Sean Burton
Founder and lead consultant · Analyt Data and Technology Solutions Ltd.
Founder & CEO @ Analyt
MVT SQL Interactive Design Web Analytics Survey
Dominique Braxton, Ph.D.
Assistant Professor of Marketing, College of Business Administration · Loyola Marymount University
Customer Experience Digital Marketing Consumer Behavior Retail Technology Consumer Well-Being
Jean (John) Pfeifer
Director · UBS
World class energetic speaker on Wealth Management &Talent Management, who can combine strategy with very hands-on practical best practices.
Private Banking Wealth Management Customer Experience Talent Management Blue Ocean Strategy
Barry Himmel
Senior Vice President · Signature Worldwide
"We can fix it" is a common saying for Signature Worldwide's SVP, who helps cure customer service and sales ills in many industries
Negotiating Sales Strategy Customer Experience Customer Service
Theresa Syer
Founding Partner, Professional Speaker · Syer Hospitality Group Inc.
Theresa Syer is one of today's most influential voices on Creating Renowned Customer Experiences. As a Professional Speaker she inspires and
Service Loyalty Maximizing Your Networking Skills