Jose Guajardo
Associate Professor | Haas School of Business, University of California, Berkeley
Berkeley, CA, UNITED STATES
Areas of Expertise (5)
Operation-Marketing Interface
Service Innovation
Business Model Innovation
Business Analytics
Operations Strategy
Education (4)
The Wharton School, University of Pennsylvania: PhD, Operations and Information Management
The Wharton School, University of Pennsylvania: MA, Statistics
University of Chile: MSc, Operations Management
University of Chile: BS, Industrial Engineering
Links (3)
Honors & Awards (9)
Fisher Center for Business Analytics Research Grant
2017
Earned Membership in “Club 6” for Teaching Excellence
Fall 2017, Fall 2016, Fall 2015
MSOM Service Management SIG Prize
Finalist 2015
Barbara and Gerson Bakar Faculty Fellow
2015
Garwood Center for Corporate Innovation Faculty Research Grant Award
2012, 2013
MSOM Student Paper Competition
Finalist 2010
Juran Fellowship
Joseph M. Juran Center for Leadership in Quality at the University of Minnesota 2010
Wharton Risk Center Russell Ackoff Doctoral Student Fellowship
2009, 2010
Doctoral Fellowship, The Wharton School, University of Pennsylvania
2007 - 2011
Positions Held (1)
At Haas since 2012
2012 – present, Assistant Professor, Haas School of Business
Media Appearances (1)
Haas Sharing Economy Study Explores How Manufacturers Can Adapt
Metro MBA online
2017-08-24
While Uber might have taxi cab dispatchers shaking in their skivvies and the rise of Airbnb could very well spell the end for what we know as the modern hotel industry, Operations and IT Management Professor Jose Guajardo revealed in a recent paper that emerging peer-to-peer rental markets actually “represent more opportunity than menace for manufacturers…savvy enough to exploit them.”
Selected Papers & Publications (6)
Third-Party Ownership Business Models and the Operational Performance of Solar Energy Systems
Manufacturing & Service Operations Management
Guajardo, J.A.
2018
Service Differentiation and Operating Segments: A Framework and an Application to After-Sales Services
Manufacturing & Service Operations Management
Guajardo, J.A., M.A. Cohen.
2018
Service Competition and Product Quality in the U.S. Automobile Industry
Management Science
Guajardo, J.A., M.A. Cohen, S. Netessine.
2016
Impact of Performance-Based Contracting on Product Reliability: An Empirical Study
Management Science
Guajardo, J.A., M.A. Cohen, S.-H. Kim, S. Netessine.
2012
A Model Updating Strategy for Predicting Time Series with Seasonal Patterns
Applied Soft Computing
Guajardo, J.A., R. Weber, J, Miranda.
2010
A Forecasting Methodology using Support Vector Regression and Dynamic Feature Selection
Journal of Information and Knowledge Management
Guajardo, J.A., J. Miranda, R. Weber
2006
Social