Tema Frank
Chief Instigator · Frank Reactions
Customer Experience in the Digital Era, & Women in the Workplace // L'experience client, service à la clientèle, & Femmes au travail
Customer Experience Digital Marketing User Experience (UX) Women & Work
Peter Wilson
Partner Enablement Analyst · Upstream Works Ltd
Professional speaker and presenter.
Customer Experience Customer Engagement Strategy Employee Engagement Motivation and Empowerment
Ivan Hernandez
EMEIA Digital & Emerging Tech Community Leader · EY
Former Flying Trapeze Artist turned Change Catalyst. Speaker on IoT, Customer Experience, Digital Transformation, Business Development.
Digital Transformation Customer Experience Experience Design Internet of Things IoT & Mobility
Jeannie Walters
CEO, Speaker, Chief Customer Experience Investigator · 360Connext Customer Experience Investigation
Veteran Customer Experience Consultant, Speaker and Chief Customer Experience Investigator
Social Media Employee Engagement Customer Experience Company Culture Customer Service
Vladimer Botsvadze
World's No. 1 Marketing, AI and Management Thought Leader by Thinkers 360 · Botsvadze Marketing Solutions
Award-Winning Entrepreneur | Top 1% Global Social Media Influencer | Fortune 500 Consultant | Professor | Startup Advisor | Keynote Speaker
21st Century Workforce Digital Marketplace Software as A Service Enterprise Architecture Remote Work
Stan Phelps
Chief Measurement Officer · 9INCH marketing
Makes Brands Remark-able
Customer Service Customer Experience Word of Mouth Marketing Strategy Differentiation
Nicholas Kontopoulos
Senior Director I Global Marketing I CRM LoB Customer · SAP
Nicholas Kontopoulos is a Senior Director of Global CRM Marketing at SAP
CRM Customer Experience Management Business Strategy Social Media Enterprise Mobility
Gilbert-Jamison Theo
Chief Executive Officer · Performance Solutions by Design, Inc.
Author, Keynote Speaker, Customer Experience Expert, CEO & Founder of Performance Solutions by Design, Inc.
Service Excellence Leadership Accountability Customer Experience Patient Experience
Andrew Pearson
President · Intelligencia Limited
President at Intelligencia Limited
edge analytics Artificial Intelligence and Machine Learning eSports sports betting Automobile Marketing
JC Quintana
Founder, Corporate Relationship Group · Corporate Relationship Group
Author and Speaker, Customer Strategies
Crm / Customer Relationship Management Crm Technology Crm Strategy Customer Strategies Customer Experience
Don Thorpe
Customer Experience Expert · Shared Experience Consulting
Business Development Consultant/Customer Experience Expert
The Stripes of Leadership On Purpose Customer Experience
Kwabena Boakye
Assistant Professor · Georgia Southern University
Professor Boakye's research interest includes quality improvement, service innovation, and applied statistics
IT Post-Adoption Quality Management Service Operations
Sara L. Beckman
Teaching Professor | Earl F. Cheit Faculty Fellow · Haas School of Business, University of California, Berkeley
Expert in integrating design, critical and systems thinking skills for framing and solving problems in multi-disciplinary teams
Teaming by Design Sustainable Design Design and Systems Thinking Innovation as Problem Framing and Solving Integrating Design into Business
Vladimir Dimitroff
Director · PRISM Consulting (UK) Ltd
Popular highly insightful and captivating speaker on CRM and Customer Experience, Segmentation, Loyalty, Social business and Innovation
Customer Segmentation Customer Retention and Loyalty Social Business and Innovation Customer-Centric Strategy and Operations Customer Experience
Brian Ardinger
Co-founder · Econic
Forward Thoughts: Software, Technology, Marketing, & Startups. Founder @NMotionStartup, @econicco, & @theiopodcast, former CMO @Nanonation
Customer Experience Motivation Tedx Startup Acceleration Innovation & Creativity
Eli Goldstein
Senior Consultant · Customaline (Pty) Ltd
Experienced, innovative speaker on Sustaining Customer Satisfaction
Sustainable Customer Satisfaction Customer Experience or Relationship Customer Information Technology
Tim Kilroy
CMO · Karmaloop
Entrepreneur, CMO, Digital & Social Media
Mobile Marketing SEM Online Marketing Negotiation Mergers
Holly Zoba
Senior Vice President of Sales - Hospitality · Signature Worldwide
Hope you like music because customers will be singing your praises after Signature Worldwide's SVP of Hospitality Sales sets up the training
Reputation Management Poor Customer Communication Customer Interactions Social Media and the Sales Person Optimizing Learning Through Distance Training Programs
Patty Bu
Research Manager, Survey and Analysis · International Data Corporation (IDC)
Patty Bu is a Research Manager with IDC Canada's Survey and Analysis Group
Project Management Quantitative Research Advanced statistical analysis Questionnaire design
Steve White
Program Vice President, Channels & Alliances · International Data Corporation (IDC)
Steve White is Program Vice President for the Channels & Alliances team.
Strategic Alliances Cloud Solution Providers Partner Marketing Channels and Alliances Trends